Frequently Asked Questions (FAQs)
1. What sizes do you offer for scrubs? We offer a wide range of sizes to ensure comfort and style for everyone. Please refer to our Size Chart page for detailed measurements and tips to help you find your perfect fit.
2. How do I place an order? Placing an order is simple! Just browse through our catalog, select the items you’d like, add them to your cart, and proceed to checkout. You’ll be able to enter your shipping and payment details there.
3. Do you offer customization for scrubs? Yes! We offer customization options such as embroidery, screen printing, and alterations. If you need something personalized, just let us know your specifications during checkout.
4. How long will it take for my order to arrive? We offer different shipping options, including Super Rush, Rush, and Regular delivery. Depending on the option you select, your order will arrive within 1 to 7 business days. Please refer to our Shipping and Returns page for more details.
5. Do you offer international shipping? Yes, we offer international shipping! For more details on rates, check the International Shipping Rates icon on our website. International orders may have longer delivery times and customers are responsible for any applicable import duties and taxes.
6. Can I make changes to my order after it’s been placed? Once an order is placed, we aim to process it as quickly as possible. If you need to make changes, please contact us within 24 hours. After that, it might be too late to adjust your order.
7. How do I return or exchange an item? We’re here to help! If you’re not completely satisfied with your purchase, we offer easy returns and exchanges. Simply email us at info@coastalscrubs.com with your order details, and we’ll guide you through the process.
8. Are there any items I can’t return? Customized items (including embroidered, altered, or personalized products) are non-returnable. Items marked as final sale, clearance, or closeout also cannot be returned or exchanged.
9. Do you offer gift cards? Yes, we offer gift cards that are perfect for gifting your loved ones. You can purchase them directly from our store page.
10. Do you offer discounts or promotions? We occasionally offer promotions and discounts. To stay updated on the latest offers, sign up for our newsletter or follow us on our social media platforms!